Privacy Policy
Last updated: June 06, 2026
THE OTHER SOFTWARE COMPANY, LLC ("we", "our", or "us") operates the website sato-lab.it.com. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number submitted through our contact form.
- Usage data — pages visited, time spent, referring URL, browser type, and IP address collected via cookies and analytics tools.
- Communications — messages and project details you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project quotes.
- Improve and maintain our website.
- Send project-related communications (never unsolicited marketing without consent).
- Comply with applicable legal obligations.
3. Cookies
We use cookies to analyze website traffic and improve user experience. You can control cookie settings through our cookie banner or your browser settings. The following types of cookies may be used:
- Essential cookies — required for the website to function properly.
- Analytics cookies — help us understand how visitors interact with the site (e.g., Google Analytics).
You may opt out of analytics cookies at any time using the cookie settings link in our footer.
4. Third-Party Services
We may use third-party services such as Google Analytics. These services may collect data subject to their own privacy policies. We do not sell your personal data to third parties.
5. Data Retention
We retain contact form data for up to 2 years or as long as necessary to fulfill the purpose of collection. You may request deletion at any time.
6. Your Rights (CCPA / California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal data.
- Opt out of the sale of your data (we do not sell data).
- Non-discrimination for exercising your rights.
To exercise any of these rights, contact us at [email protected].
7. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.
10. Contact Us
THE OTHER SOFTWARE COMPANY, LLC
1741 N Chestnut Circle, Mesa, AZ 85213-3416, United States
Email: [email protected]