Terms of Service

Last updated: June 06, 2026

These Terms of Service ("Terms") govern your use of the website and services provided by THE OTHER SOFTWARE COMPANY, LLC ("Company", "we", "us") at sato-lab.it.com. By accessing our website or engaging our services, you agree to these Terms.

1. Services

We provide custom Android application development, UI/UX design, API integration, Google Play Store submission, and related software development services. Specific deliverables, timelines, and payment terms for each project are defined in a separate written agreement (Statement of Work or Project Contract) signed by both parties.

2. Intellectual Property

Upon full payment of all agreed fees, the client receives full ownership of all custom code and deliverables created specifically for their project. We retain ownership of any pre-existing tools, libraries, or frameworks used in development, subject to their respective open-source or proprietary licenses.

We may include your project in our portfolio unless otherwise agreed in writing.

3. Payment Terms

Unless otherwise specified in a project agreement:

• A 50% deposit is required before work begins.
• The remaining 50% is due upon project completion and before final delivery.
• Invoices not paid within 30 days may incur a late fee of 1.5% per month.
• All prices are in USD unless otherwise stated.

4. Revisions and Changes

Each project includes a defined number of revision rounds as specified in the project agreement. Requests for changes outside the agreed scope will be quoted separately and billed at our standard hourly rate.

5. Client Responsibilities

The client agrees to:

• Provide timely feedback, content, and assets required for the project.
• Ensure they have legal rights to any third-party content provided to us.
• Designate a primary point of contact for project communications.

Delays caused by the client may result in revised project timelines at no additional cost to the client, unless the delay exceeds 30 days.

6. Confidentiality

We treat all client project information as confidential and will not disclose it to third parties without written consent, except as required by law.

7. Warranties and Disclaimers

We warrant that our work will be performed in a professional manner consistent with industry standards. We provide a 30–90 day bug-fix warranty period as specified in your project agreement, covering defects in our code. This warranty does not cover issues arising from client modifications, third-party API changes, or Android OS updates.

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND BEYOND THOSE EXPRESSLY STATED.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from services provided shall not exceed the total fees paid by the client for the specific project giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate a project with 14 days written notice. In the event of termination, the client shall pay for all work completed up to the termination date. Non-refundable deposits cover work already initiated.

10. Governing Law

These Terms and any project agreements are governed by the laws of the State of Arizona, United States. Any disputes shall be resolved in the courts of Maricopa County, Arizona.

11. Changes to Terms

We reserve the right to update these Terms. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.

12. Contact

THE OTHER SOFTWARE COMPANY, LLC
1741 N Chestnut Circle, Mesa, AZ 85213-3416, United States
Email: [email protected]